Equality and Diversity monitoring for Volunteers
Volunteering

Equality and Diversity monitoring for Volunteers

Equality and diversity monitoring involves collecting sensitive data about volunteers’ backgrounds. It must be recorded, stored, used and updated in accordance with requirements set out in the Data Protection Act.

Equality and Diversity monitoring for Volunteers
The Language of Volunteering Terms Explained
Volunteering

The Language of Volunteering Terms Explained

The language that we use about volunteering can be confusing. Sometimes different terms are used interchangeably. Some terms have a very specific meaning, for example in the context of legislation. This is an attempt to explain some terms which are relevant to volunteering. They are listed in alphabetical order.

The Language of Volunteering Terms Explained
What do Volunteer Centres do in Wales
Volunteering

What do Volunteer Centres do in Wales

This information sheet outlines the role of the Volunteer Centres in Wales and how you can get in touch with them.

What do Volunteer Centres do in Wales
Posting Volunteering Opportunities Bilingually
Volunteering

Posting Volunteering Opportunities Bilingually

Guidance for organisations on posting volunteering opportunities in Welsh and in English.

Posting Volunteering Opportunities Bilingually
Investing in Volunteers
Volunteering

Investing in Volunteers

Investing in Volunteers is the UK quality standard for volunteer management. 

Investing in Volunteers
Model Complaints Policy
Volunteering

Model Complaints Policy

This example is intended for guidance purposes and should be adapted to suit your particular organisation.

Model Complaints Policy
Model Supervision Guidelines
Volunteering

Model Supervision Guidelines

This example is intended for guidance purposes and should be adapted to suit your particular organisation.

Model Supervision Guidelines
Guidelines on Safety for Home Visits
Volunteering

Guidelines on Safety for Home Visits

All organisations who work with individuals within their own homes or who undertake initial home assessments should put in place guidance on safety for home visits.

Guidelines on Safety for Home Visits
Involving Volunteers With Additional Support Needs
Volunteering

Involving Volunteers With Additional Support Needs

The voluntary sector is committed to combating discrimination and offering innovative ways for people to develop skills and experiences which supports and empowers them to be active citizens.

Involving Volunteers With Additional Support Needs
Volunteers and Welfare Benefits
Volunteering

Volunteers and Welfare Benefits

This guidance aims to give an overview of what you may need to know and provides answers to some of the questions that organisations and volunteers may have.

Volunteers and Welfare Benefits
Understanding Mental Health and Volunteering
Volunteering

Understanding Mental Health and Volunteering

This fact sheet has been designed to give you information on how to support volunteers experiencing mental health difficulties.

Understanding Mental Health and Volunteering
Volunteer Expenses
Volunteering

Volunteer Expenses

The reimbursement of expenses is an equal opportunities issue.

Volunteer Expenses